Help and support
Open the help centre from the system
Help › Help Center opens this help centre in a new browser tab, in the language you work in, while the system stays open in its own tab.
3 min readLast updated
In this article
The Help menu takes you to this help centre: the Rocket ERP articles you are reading now, arranged by module and kept up to date with the product. Use it when you want to read about a whole task, such as closing a month or running payroll, rather than ask a single question.
Open the help centre
Open Help › Help Center.
The help centre opens in a new tab of your browser. The tab you were working in stays exactly as it was, so a form you had started is still filled in.
Move between the two tabs as you read and work. Close the help centre's tab when you are done.
You can open Help › Help Center from any screen, and you do not need any permission for it: every signed-in user sees the Help menu.
It opens in your language
The help centre follows the language you work in. When the system is in Arabic, the Arabic help centre opens; when it is in English, the English one opens. To read it in the other language, change the system's language and open Help › Help Center again.
Find what you need
Start from a module, such as Sales, Inventory or HR. Each one groups its articles by task.
Search for the words you see on the screen, for example "sales invoice" or "stock transfer".
Follow the related articles at the end of each article to the next step of the task.
The help centre is a public website. It does not need you to sign in, and it never shows your company's records.
If an old link shows a notice
The help centre replaced the User Guide screen, which used to show the manual inside the system. If you open a bookmark or a link saved for that screen, the system shows This page opens outside the app with an Open in a new tab button. Select it to open the help centre, and update the bookmark.
If the help centre does not open
Look along your browser's tab bar: some browsers open the new tab behind the current one.
The help centre needs an internet connection. Check yours and try again.
If your company's network blocks outside websites, ask your administrator to allow the help centre.